Terms of Service

By accessing or using Mammoth Report ("Service"), operated by Mammoth Report ("we", "us", "our"), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, do not use the Service.

We reserve the right to update these terms at any time. Material changes will be communicated via email or in-app notification. Continued use of the Service after changes constitutes acceptance.

Mammoth Report is a multi-platform analytics dashboard that aggregates data from connected advertising and commerce platforms (including but not limited to Meta Ads, Google Ads, TikTok Ads, Takealot, WooCommerce, and Mailchimp). The Service enables users to view, analyse, and report on their marketing and sales performance data in a single interface.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with reasonable notice where possible.

• You must provide accurate and complete information when creating your account
• You are responsible for maintaining the confidentiality of your login credentials
• You are responsible for all activity that occurs under your account
• You must notify us immediately at info@mammoth.report if you suspect unauthorised access
• You may not share your account with others or allow multiple users to access a single account unless using the team member feature
• One person or legal entity may not maintain more than one free trial account

Mammoth Report offers paid subscription plans. All billing is handled by Paddle, our Merchant of Record, in accordance with their Terms of Service.

• Subscription fees are billed in advance on a monthly or annual basis
• All prices are displayed in USD unless otherwise stated
• Subscriptions automatically renew unless cancelled before the renewal date
• Plan upgrades take effect immediately. Downgrades take effect at the end of the current billing period
• We reserve the right to change pricing with 30 days' notice to existing subscribers

New accounts receive a 14-day free trial with access to all features of the selected plan. No credit card is required to start a trial.

• Only one free trial is permitted per person or organisation
• At the end of the trial period, you must subscribe to continue using the Service
• Trial accounts that do not convert to a paid plan will be automatically deactivated
• Data from trial accounts is retained for 30 days after trial expiry, after which it may be deleted

We offer a 7-day money-back guarantee on all new subscriptions. If you are not satisfied within 7 days of your first payment, contact us at info@mammoth.report for a full refund.

Refund requests made after 7 days are evaluated on a case-by-case basis. See our full Refund Policy for details.

You agree not to use the Service to:

• Violate any applicable law or regulation
• Infringe the intellectual property rights of others
• Transmit malicious code, viruses, or disruptive data
• Attempt to gain unauthorised access to any part of the Service or its systems
• Scrape, crawl, or systematically extract data from the Service by automated means
• Use the Service to build a competing product or service
• Resell or sublicense the Service to third parties without our written consent
• Upload or transmit content that is unlawful, harmful, or offensive

We reserve the right to suspend or terminate accounts that violate these terms without notice or refund.

When you connect third-party platforms to Mammoth Report:

• You confirm you have the necessary rights and permissions to access and share that platform's data with us
• You remain solely responsible for your use of those platforms and compliance with their terms
• We act as a data processor for the platform data you share with us — you retain ownership of that data
• We do not modify, sell, or share your platform data with any third party other than as described in our Privacy Policy

All content, features, and functionality of the Mammoth Report Service — including but not limited to the software, design, text, graphics, and logos — are owned by Mammoth Report and protected by intellectual property law.

Your subscription grants you a limited, non-exclusive, non-transferable licence to access and use the Service for your internal business purposes. Nothing in these terms transfers ownership of our intellectual property to you.

You retain all rights to your own data — the data you connect to and retrieve through the Service.

To the maximum extent permitted by applicable law:

• The Service is provided "as is" without warranties of any kind, express or implied
• We do not warrant that the Service will be uninterrupted, error-free, or that data retrieved from third-party platforms will be accurate or complete
• We are not responsible for decisions made based on data displayed in the Service
• Our total liability to you for any claim arising from your use of the Service shall not exceed the amount you paid to us in the 12 months preceding the claim
• In no event shall we be liable for indirect, incidental, special, consequential, or punitive damages

You agree to indemnify and hold harmless Mammoth Report and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of your use of the Service, violation of these terms, or infringement of any third-party rights.

By you: You may cancel your subscription at any time through your account settings or by emailing info@mammoth.report. Cancellation takes effect at the end of the current billing period. No partial refunds are issued for unused time except within the 7-day refund window.

By us: We may suspend or terminate your account immediately if you violate these terms, engage in fraudulent activity, or for any other reason at our discretion. Where possible, we will provide reasonable notice.

Upon termination, your right to use the Service ceases immediately. We will retain your data for 30 days after termination, after which it may be deleted permanently.

These Terms shall be governed by and construed in accordance with applicable law. Any disputes shall be resolved through good-faith negotiation in the first instance. If unresolved, disputes shall be submitted to binding arbitration or the courts of competent jurisdiction.

For questions about these Terms: